Frequently Asked Questions
Everything you need to know about your GroundingWell experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually arriving within 10-15 business days.
What is your return policy?
We offer a 30-day return policy on all unworn items in their original packaging. Simply contact our support team to initiate a return or exchange.
How should I care for my GroundingWell apparel?
To maintain the quality of our premium fabrics, we recommend machine washing cold on a gentle cycle and hanging to dry. Avoid using bleach or high-heat tumble drying.
Do you offer international shipping?
Yes, GroundingWell ships worldwide. Please note that customs duties and taxes may apply depending on your country's regulations and are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.